Customer Loyalty - multi-national strategy on mini budget
Posted: under Shopping.
b>Abstract
Customer Loyalty is a key element to profit growth. We can gain
customers one by one yet lose them ten by ten if we do not
prepare and deliver appropriately. Simple research will show us
that customers cannot be forced into loyalty, we must earn it.
Introduction
By nature loyalty is fleeting. It is built on the strength of
the relationship between a customer and a business. Fill in the
following blanks. My favourite drink is .................. My
favourite shirt colour is ...Read the rest of this entry »
Sep 16 2011